Privacy Policy

Last updated: September 4, 2026

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Email address, username, and password when you create an account
  • Wallet Information: Hyperliquid wallet addresses you choose to connect for tracking purposes
  • Payment Information: Payment details are processed securely through Stripe and are not stored on our servers
  • Usage Data: Information about how you use our service, including analytics and tracking data
  • Location Data: General location information based on your IP address for analytics purposes

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Analyze usage patterns and trends to improve user experience and product quality. We use analytics tools such as Microsoft Clarity for this purpose only, not for advertising or data resale.
  • Detect, prevent, and address technical issues and security threats

3. Information Sharing

We never sell your personal information. We do not share your data with third parties for advertising, marketing, or data brokerage purposes. Any analytics or usage data we collect is used solely to understand how Trendwave is used and to improve the product.

We may share your information only in the following limited circumstances:

  • Service Providers: With third-party service providers who perform services on our behalf (e.g., Stripe for payment processing, Microsoft Clarity for product analytics). These providers process data only as needed to deliver their services to us and are not permitted to use your data for their own purposes.
  • Legal Requirements: If required by law or in response to valid legal requests
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition
  • With Your Consent: With your explicit consent for any other purpose

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

  • Data is encrypted in transit using SSL/TLS
  • Payment information is handled exclusively by Stripe (PCI-DSS compliant)
  • Access to personal data is restricted to authorized personnel only
  • Regular security audits and updates are performed

5. Blockchain Data

Important: Blockchain data is public by nature.

  • Wallet addresses you connect are used only to fetch your trading data from public blockchains
  • We do not have access to your private keys or funds
  • Transaction data is retrieved from public blockchain explorers and DEX protocols
  • We do not share your connected wallet addresses with third parties

6. Cookies and Tracking

We use cookies and similar tracking technologies to understand how visitors use Trendwave so we can improve the product. We do not use these tools to sell or share your data, and we do not use them for advertising or cross-site tracking.

Microsoft Clarity: We use Microsoft Clarity, a behavioral analytics service provided by Microsoft, to collect anonymized usage data such as page views, clicks, scroll behavior, and session recordings. This helps us identify usability issues, understand which features are used, and make informed product improvements. Clarity does not collect payment information, wallet private keys, or other sensitive account credentials. For more information, see Microsoft's Privacy Statement.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Some features of the service may not function properly if cookies are disabled.

7. Your Rights

You have the right to:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate personal information
  • Deletion: Request deletion of your personal information (account deactivation)
  • Data Portability: Request a copy of your data in a structured format
  • Opt-out: Opt-out of marketing communications at any time

To exercise these rights, please contact us through your account settings or our support channels.

8. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: